Order

Call us at (323) 323-837 0886
Fax us at (323) 720-3108 during our business hours
(M-F 8-5 PST, Sat 8-2, Closed Sundays).
Or e-mail us @ wheels@spoiledcars.com

Easy and Fast

Send money instantly and securely with
your credit card or checking account.

Private and Secure

Your financial information is not shared when you send money.

E-mail us for package deals! E-Mail Sopiledcars
Or log on www.spoiledcars.com or www.wheels.cc

during our business hours
(M-F 8-5 PST, Sat 8-2, Closed Sundays).
Or e-mail us @ wheels@spoiledcars.com

Payment methods

Credit Card Orders

1- All major credit cards including are accepted.
2- Please call 1-(323) 837 0886 to place your orders.
3- Billing address must match shipping address.

Western Union Orders Paying Cash

1- Please call 1-800-325-6000 to find a western union
location near you or log on www.westernunion.com
2- Western union fee is only $11.95
3- Wire instruction are as follows
   * Send money to Sopiledcars quick collect.
   * City code:
   * State: CA
   * Account number:

U.S.A Postal Money Orders are Accepted

Please mail to: SpoiledCars 2925 Vail Ave.
Commerce Ca, 90040
United States of America

Bank Wire Transfers are Accepted

 

C. O. D (Cash On Delivery) Orders

A minimum 50% deposit is required for all
C. O. D orders
The amount of the C.O.D. must be paid CASH only
(no money orders or cashier checks accepted)

* 50% Deposit required for Special Orders.

* All prices are + shipping + handling.
* Prices are subject to change without notice.

 

Western Union Orders Paying
with your Debit Card

Credit Card or your Bank Information
1- Call 1-(800) 634-3422 (Western Union)
2- Ask to wire money Quick Collect.
   * City code:
   * State: CA
   * Account number:
   * Payment Amount $ US Dollars.
3- Give them your Credit Card information.
4- Call us back to confirm your order.

Damaged Items


- Upon delivery, inspect all packages for damages, if you receive a damaged item:

1) Make a note of the damage on the shippers receipt.
2) Notify the shipping company.
3) File a damage claim form.

It's the customer's responsibility to report any damages / shortages within
48 hours of recieving merchandise. No claims accepted after 48 hours.

Return / Refund Policy


- All returns must call for an RGA (RETURN AUTHORIZATION NUMBER ) No returns wiil be accepted
without authorization. RGA # to be written on package and lable with the name merchandise was purchased under.
The RGA is valid for 30 days only. After the 30 day time limit, the RGA remain invalid.

- We accept no returns or cancellations on special orders such as custom painted or drilled wheels.

- All returned merchandise must be in new condition

- Absolutely no returns on wheels purchased without tires, once a tire is mounted on rim.
- Wheel / tires installed on vehicle are not returnable.
- Tires must not be driven on
- There are absolutely no returns on used or damaged products

- All returns or cancellations subject to freight and handling charge + 25% of restocking fee or cancellation fee.

1 ) The customer is liable for all shipping costs when returning or exchanging an item. This policy also applies
to warranty returns.
2) All cancellations prior to shipment are subject to a 25% (of total invoiced order) cancellation fee. Return
shipping of the product is not refundable.
3) When returning wheels for credit, a $100 restocking fee will be charged to your account. This policy also
applies to shipments that are refused and returned.

Customers Returning Merchandise


- Must fully insure Merchandise.
- Write return authorization # on package + label.
- Properly pack merchandise (It is the customer's responsibility to make sure the wheels are packaged correctly and protected from being damaged.)

Note: We are unable to give any credit on damage to wheels due to improper packaging.

Return Packing Checklist


Please follow the return checklist to ensure that no shipping damage occurs.

-Wheels
* Secure center cap and lug nuts/bolts in separate bags and tape securely to inside of wheel.
* Wheel must have a foam sheet pad protecting the face of the wheel from cardboard chafing.
* Wheel must be secured and well protected in the box.
Any Styrofoam packing material received with the shipment must be reused in the same way.
* Remove any staples that are not fully closed from the box.

 

-Tires
* each tire must be labeled with Sopiledcars address as well as your own address.
* Return Authorization Number must be clearly marked on the label.
* Tires can not be returned after they have been mounted

 

-Wheel & Tires Package
* When possible, use original packaging material.
* Original packaging consists of:
- Three cardboard layers (two for the face of the wheel and one for the backside of the wheel).
- Foam or bubble rap layers are required to protect the face of the wheel from cardboard chafing.
- Padded envelope containing any lug hardware.
* The tire/wheel package must be repackaged in the same fashion
as when they were originally received.
* If nylon banding is unavailable, a high-strength tape may be substituted
to hold cardboard and foam securely on the tire/wheel package.

Return Packing Checklist


- ONE YEAR WARRANTY ON CHROME PLATED WHEELS.
- NO WARRANTY ON GOLD PLATED WHEELS.
- FOR ALL WARRANTIES OR ADJUSTMENTS CUSTOMER
PAYS SHIPPING & HANDLING BOTH WAYS.
- ALL MERCHANDISE CARRY THE STANDARD MANUFACTURES WARRANTY.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABLITTY OR FITMENT FOR ANY PARTICULAR
PURPOSE, BEYOND THE STANDARD MANUFACTURES WARRANTY.